If upon arrival your product is not functioning properly, contact us. We can solve most issues talking with the customer and get you up and running in no time
All prices are in Canadian funds and are subject to change without notice.
All prices do not include applicable tax's.
All products are new! We never sell previously owned units as new.
All products are shipped containing all materials as issued by the factory.
If the factory is offering free accessories with the purchase of the product, you will receive those accessories free.
However in the event of shortages, we reserve the right to substitute an accessory of equal or greater value but will contact you first.
If you have any questions about your purchase or need help in the operations of your product, email us anytime or call us during business hours. We take pride in providing you with a high quality product. If there is a problem let us have the opportunity to correct it for you.
Instances of damage during shipping rarely occur, however if you receive a package and the item or items therein are damaged, please notify us so we can file a claim. Keeping all damaged goods and packaging for inspection. You must contact us by phone so we can get you another machine shipped to you.
All of our catalog items are in stock 99 % of the time. If you want to check stock on an item before placing an order, email us or call us during business hours.
In rare cases, if your item cannot be found, you will be immediately notified by email or phone and be given the option to cancel or change your order or to wait for it to become available.
METHODS OF PAYMENT
We accept e-transfers, all credit card, and American Express.
Before sending an etransfer, please contact us for a total cost of your purchase so we can inform you of all taxes before you send your payment.
Shipping costs include full insurance and signature confirmation and tracking of your order.
As Middlesex Detector Sales is not a repair or service facility, units or parts that become defective or need service after field use, MUST be returned to the manufacturers designated repair facility for all repairs and service under the terms of the manufacturers warranty agreement.
But please call us first as most times it is operator error, poor batteries, and not a faulty machine